We are seeking AT&T Account specialists to join our team. No experience is required! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Handle customer inquiries and complaints
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
C4 Connections is multi-faceted organization with several key components highly sought after by individuals and companies. We specialize in Business consulting and Business to Consumer sales. We work with small to medium size businesses to improve their SEO, marketing strategies, raise ROI and enhance their company brands. We also hire and develop sales teams and consultants for large corporations to vastly improve their new and existing customer reach. In this division, we specialize in mobility, telecom, energy and other highly marketable and reputable products or services.
Location/Region: New Orleans, LA (US)